A production-critical PC fails
We help manage and support agreed business devices, prioritise critical users and plan replacement or recovery routes.
Manufacturing & Engineering IT Specialists
When Your IT Stops, Production Shouldn’t Have To.
Reliable manufacturing IT support and cyber security for engineering firms, factories and production-led businesses. Keep your people connected, protect critical business systems and reduce avoidable disruption.
Based in Hinckley, Wesson & Co provides managed IT services, helpdesk support, infrastructure and cybersecurity for manufacturers across Leicestershire, Warwickshire and the Midlands. From small engineering workshops to multi-site businesses, we shape support around how your operation actually works.
Managed IT SupportEngineering ITCyber SecurityCyber Essentials
IT support with business contextBuilt around your production priorities.
Your factory is not a standard office. Your IT support shouldn’t be either.
Talk to Our IT Team →Real manufacturing IT challenges
Small IT Problems Can Create Big Operational Delays.
Production teams rely on dependable access to systems, files, networks and suppliers. We focus on practical risks and improvements that keep business moving.
Ransomware disrupts operations
We review endpoint protection, identity security, patching and backup arrangements to reduce exposure and support recovery planning.
The factory Wi-Fi is unreliable
We can assess coverage, network configuration and business connectivity, with changes planned around site operations.
An old server holds vital data
We identify infrastructure risks, discuss supported migration options and plan business-aware maintenance.
Suppliers need remote access
We help evaluate secure IT access paths, account controls and separation from other networks with relevant vendors.
Nobody owns the cyber risk
We provide a clear list of priorities, ownership and practical steps rather than just selling another software licence.
What we support
Manufacturing & Engineering IT Services, Under One Roof.
From factory-office helpdesk tickets to infrastructure planning and security hardening, choose ongoing support, a defined project or extra specialist capacity for your internal team.
IT Helpdesk & User Support
Responsive support for office teams, production administration, warehouse users, shared terminals and day-to-day IT issues.
Managed Devices & Patching
Monitoring, updates and maintenance for supported Windows computers and servers, with planned changes around operational needs.
Networks, Wi-Fi & Connectivity
Support for business LANs, switches, firewalls and site Wi-Fi; sensible separation between business and production-related networks.
Microsoft 365 & Identity
Business email, Teams, file access, MFA, user permissions and joiner/leaver controls across your workforce.
Cyber Security & EDR
Layered protection against ransomware, phishing and account compromise, including endpoint detection and response where agreed.
Backups & Recovery Planning
Review backup coverage, recovery priorities and restore testing for critical business data and supported systems.
ERP / MRP IT Foundations
Keep the surrounding infrastructure, devices and connectivity reliable, working with your specialist software vendors.
Projects & Co-Managed Support
Server refreshes, migrations, cyber improvement programmes and extra technical capacity for your existing IT team.
Manufacturing cyber resilience
Could Your Business Keep Trading After a Cyber Attack?
A compromised account or ransomware infection can affect orders, drawings, scheduling and customer communication, even where factory machinery is not directly involved.
We help assess and strengthen the business IT systems and access controls that manufacturers rely upon, including endpoints, Microsoft 365, networking, backups and recovery priorities. Changes near production networks are planned with the right equipment owners and specialist vendors.
For independent guidance on industrial environments, see the NCSC’s operational technology guidance.
Endpoint Security
Protect supported laptops, desktops and servers with appropriate controls and EDR where agreed.
Identity & MFA
Reduce account takeover risk through multi-factor authentication and controlled administrator access.
IT / OT Boundaries
Review business network access and segmentation with authorised production and equipment specialists.
Recovery Readiness
Understand critical data, backup coverage and restoration priorities before an incident happens.
Cyber Essentials for manufacturersNeed Cyber Essentials for a Customer or Supply Chain Requirement?
We help manufacturing and engineering businesses get ready for Cyber Essentials certification — from the first review through technical improvements to the assessment submission.
We review the relevant IT environment against the scheme’s five technical controls, identify what needs fixing and agree the remediation work. We can then implement agreed changes, help prepare your answers and support you through assessor queries.
Cyber Essentials assesses defined IT controls; it does not certify the safety or security of industrial machinery itself. Certification is independently assessed and cannot be guaranteed.
- Assess firewalls and internet gateways
- Review secure configuration
- Check security update management
- Assess user access controls
- Review malware protection
- Complete agreed remediation and support assessment submission
The independent certification body makes the pass/fail decision. Official requirements: NCSC Cyber Essentials resources.
How we work
A Straightforward Approach, Designed Around Your Business.
No generic package that ignores production windows, supplier dependencies or the operational impact of change.
Understand the operation
Discuss sites, users, critical business systems, shifts, existing suppliers and the real cost of downtime.
Review the environment
Assess the agreed IT estate, cyber controls, networking, devices, identity, backups and business dependencies.
Build the right plan
Prioritise the highest-value improvements and propose a defined project, co-managed arrangement or ongoing support.
Support and improve
Deliver agreed services, communicate changes and review priorities as your operation develops.
People you can speak to
Real IT Professionals. Practical Business Conversations.
We want to understand the production pressures behind your IT request, not just close a ticket.
Wesson & Co works with business owners, operations managers, finance teams and in-house IT staff to make IT support clearer and more accountable. We can work as your managed IT partner or alongside the people and providers you already trust.
Our team brings senior IT and infrastructure experience, with Microsoft partner status and Cyber Essentials certification as part of our own business credentials.
You can find Wesson & Co on the Microsoft partner directory.
Not Sure Where to Start? Book a Manufacturing IT Review.
Tell us what matters most: production downtime, a legacy server, cybersecurity, ageing PCs or unreliable connectivity. We’ll discuss an appropriate next step and agree any chargeable review scope in advance.
Local support, Midlands reach
Manufacturing IT Support in Hinckley, Nuneaton, Leicester & Coventry.
From our office at S11 The Atkins Building, Lower Bond Street, Hinckley, LE10 1QU, we support engineering and manufacturing businesses across Leicestershire, Warwickshire and surrounding Midlands locations.
Remote support is available for many day-to-day issues. Where hands-on work is needed, we can arrange on-site assistance as part of the agreed service or project.
Who we can help
Manufacturers, Fabricators & Engineering Firms
Relevant environments include precision engineering workshops, metal fabrication businesses, component manufacturers, assembly operations, packaging facilities, distribution-connected factories and suppliers operating across one or several sites.
Typical stakeholders: owners, managing directors, operations leads, finance directors and internal IT contacts who need reliable IT without unnecessary disruption.
Manufacturing IT questions answered
Frequently Asked Questions
Straight answers about factory IT, managed support, industrial network boundaries, Cyber Essentials and working with existing suppliers.
What IT support do manufacturing companies need?
Manufacturers typically need dependable support for office and production-adjacent computers, secure networks and Wi-Fi, Microsoft 365, business application access, endpoint security, patching, backups and recovery. The right scope depends on the site, critical systems and any specialist machinery suppliers.
Can Wesson & Co support our factory if we already have an IT provider?
Yes. Wesson & Co can provide co-managed IT support or an agreed project, such as a Microsoft 365 review, cybersecurity improvements, network assessment or Cyber Essentials preparation, alongside an existing IT provider or internal team.
Do you support ERP, MRP and manufacturing software?
We can support the underlying IT environment, connectivity, devices, access, infrastructure and supplier coordination for ERP, MRP and other line-of-business applications. Specialist application configuration and software development remain with the relevant vendor unless expressly agreed.
Do you support production machinery, PLCs or industrial control systems?
We can review the IT-side dependencies and, where agreed, help coordinate network segmentation and secure access with your authorised operational technology or machinery specialists. We do not claim to maintain PLCs, safety systems or production machinery, and any changes affecting production require appropriate change control.
Can you help our manufacturing business get Cyber Essentials?
Yes. We can perform a readiness review, identify gaps against the scheme controls, agree and carry out required IT remediation, help prepare the questionnaire and support the submission and assessor questions. Certification is awarded by an independent certification body and cannot be guaranteed.
Can we book a one-off IT or cyber security review without a support contract?
Yes. Manufacturers can enquire about a scoped, one-off IT infrastructure or cyber security review. Wesson & Co can also discuss ongoing managed IT support. Scope and fees are agreed in advance.
Which manufacturing areas do you cover?
Wesson & Co is based in Hinckley, Leicestershire and supports manufacturers and engineering businesses in Hinckley, Nuneaton, Leicester, Coventry, Warwick, Leamington Spa and surrounding parts of the Midlands. Remote support and agreed site visits are available.
How much does managed IT support for a manufacturer cost?
Pricing depends on user and device numbers, locations, support hours, servers, networks, security requirements and the agreed service scope. Wesson & Co provides a tailored proposal rather than assuming every factory has the same requirements.
Let's keep business moving
Let's Talk About Your Manufacturing IT.
Whether you need a dependable managed IT partner, a one-off cybersecurity assessment, Cyber Essentials preparation or help with an existing problem, tell us about your site and priorities.
Request a Manufacturing IT Conversation
Tell us your business name, where you are based and what you need help with. We’ll contact you about sensible next steps.