Professional & Service Firms
Reliable Microsoft 365, secure client information, user support and dependable devices for accountants, advisers, estate agents and other professional teams.
Business IT Support · North West Leicestershire
Reliable IT Support for Coalville & Ashby-de-la-Zouch Businesses
Your business needs technology that works, people who answer and an IT partner who takes responsibility.
Wesson & Co provides managed IT support in Coalville and Ashby-de-la-Zouch, combining an approachable helpdesk with Microsoft 365 management, cyber security, proactive maintenance and planned on-site engineering.
Based in Hinckley, Leicestershire, our team supports local SMEs, professional firms, commercial organisations, manufacturers and businesses operating across more than one site.
Hinckley-based teamMicrosoft PartnerCyber Essentials certified
Your regional business IT partnerCorporate IT expertise. Personal service. Practical local support.
Business IT HelpdeskMicrosoft 365 SupportCyber Security & Cyber EssentialsRemote and On-Site Support
Built around local business
Different Businesses. The Same Need for Dependable IT.
From Ashby’s professional offices to Coalville’s commercial and industrial areas, the right IT support should fit the way your team works rather than force everyone into the same package.
Manufacturing & Engineering
Support for office PCs, laptops, networks, business applications and connectivity that allow operational and administrative teams to work together.
Logistics & Multi-Site Businesses
IT arrangements that help staff work consistently across offices, warehouses and locations, with clear responsibility for devices, access and supplier coordination.
IT support services for businesses
Everything Your Business IT Needs, Without the Complexity
Whether you want a complete outsourced IT partner or experienced help with a defined project, we build support around your users, systems, locations and priorities.
Managed IT Support
Helpdesk for users alongside device monitoring, patching, Microsoft 365 assistance and ongoing support for agreed business systems.
Explore Managed IT →Co-Managed IT Support
Extra technical capacity, escalations, security expertise and project resource to complement an existing internal IT team.
Explore Co-Managed IT →Cyber Security Services
Practical security for devices, email, accounts and Microsoft 365, with security reviews and Cyber Essentials preparation support.
Explore Cyber Security →IT Projects & Installations
Support for office moves, network and Wi-Fi upgrades, Microsoft 365 migrations, device deployments and new site setups.
Explore IT Projects →Two towns. One dedicated service area.
Local IT Support for Coalville and Ashby-de-la-Zouch
We serve both towns from our Hinckley office. There is no separate Wesson & Co office in Coalville or Ashby — instead, you get remote support backed by scheduled on-site engineering when needed.
IT Support Coalville
Coalville businesses range from independent offices and professional services firms to commercial, manufacturing and distribution operations. Each needs user support and the confidence that someone is managing the technology behind day-to-day work.
For organisations in Coalville town centre, Bardon and the Interlink employment area, Wesson & Co can support business IT, networks, Microsoft 365, cyber security and agreed infrastructure.
- Managed IT support and helpdesk for Coalville businesses
- Remote assistance with local on-site engineering when required
- Support for office networks, endpoints and business Wi-Fi
- Microsoft 365, cyber security and project services
IT Support Ashby-de-la-Zouch
Ashby-de-la-Zouch has a mix of professional practices, independent companies, commercial offices and businesses around Ashby Park and Ivanhoe Business Park. We help these organisations keep their employees connected, systems supported and information protected.
Wesson & Co can act as your outsourced IT team, provide extra capacity to an internal team or deliver a specific upgrade without asking you to replace your current provider.
- Business IT support for Ashby offices and commercial sites
- Microsoft 365 and user account management
- Network, Wi-Fi and multi-site technology support
- IT projects, migrations and cyber security improvements
Microsoft 365 & modern working
Your Team Needs Secure Access, Wherever They Work
Microsoft 365 is central to how many local businesses operate. Email, files, Teams meetings, SharePoint, user accounts and devices should work together without creating unnecessary security risks.
We can help manage the environment, onboard and offboard users, review permissions and improve the foundations of business collaboration.
Exchange Online & Outlook
Teams, OneDrive & SharePoint
User onboarding and access
Microsoft 365 migrations
Device security & updates
Multi-factor authentication
Your working environment
One connected business.
One accountable IT partner.
One accountable IT partner.
✓ People, accounts & permissions
✓ Email, Microsoft 365 & cloud files
✓ Devices, networks & cyber security
Services are agreed to suit your environment and requirements.
Where we can help
Supporting Businesses Across North West Leicestershire
Our service is not limited to the two town centres. We can also support businesses in surrounding employment areas and commercial locations.
Coalville Town CentreProfessional practices, independent SMEs, offices and retail businesses.
Bardon & InterlinkOffice and business IT supporting industrial, warehouse and logistics operations.
Whitwick & HugglescoteEstablished local companies requiring remote user support and occasional site visits.
Ashby Town CentreProfessional firms, independent businesses and growing commercial teams.
Ashby Park & Ivanhoe Business ParkOffices, trade and industrial businesses requiring dependable business technology.
Surrounding North West LeicestershireEnquiries from Ibstock, Ravenstone, Measham and neighbouring areas, subject to scope.
Cyber security and certification support
Cyber Security Should Support Your Business, Not Slow It Down
Cyber criminals do not distinguish between a small business in Ashby and a larger commercial operation in Coalville. Protecting employee accounts, devices and Microsoft 365 helps reduce common risks.
Wesson & Co is Cyber Essentials certified. We can also help your business prepare for Cyber Essentials by reviewing agreed controls, identifying gaps, carrying out required technical work and supporting your certification submission.
Explore Cyber Security & Cyber Essentials →Microsoft 365 account protection
Multi-factor authentication
Endpoint security and monitoring
Security updates and patching
Access and administrator reviews
Cyber security audits
Cyber Essentials gap assessment
Certification submission support
A nearby regional IT team
Based in Hinckley.
Supporting your business.
Supporting your business.
01 Hinckley · Our team and office
02 Coalville · Remote & on-site support
03 Ashby-de-la-Zouch · Remote & on-site support
Remote helpdesk backed by agreed on-site engineering.
Based in Hinckley · Supporting both towns
A Local IT Partner with the Experience to Handle More
Wesson & Co operates from S11 The Atkins Building, Lower Bond Street, Hinckley, LE10 1QU. We support businesses in Coalville, Ashby-de-la-Zouch and across the Midlands through remote assistance and agreed on-site engineering.
Our clients can access everyday helpdesk assistance alongside experienced technical resource for migrations, infrastructure projects, cyber security and longer-term IT management.
Most day-to-day issues can begin remotely; the need and timing of on-site attendance depend on your agreement and the work involved.
Remote first. On site when it matters.
Get Your IT Issue Investigated, Not Just Logged
When an employee cannot access email, a device needs attention or an important service stops working, the priority is getting the right technical help started.
Many support requests can be investigated remotely. When there is a physical issue with equipment, cabling, networks or an installation, we can arrange appropriate on-site support for Coalville and Ashby-de-la-Zouch businesses.
Remote HelpdeskAssistance with user issues, Microsoft 365, devices, software and account access within the agreed support scope.
On-Site IT EngineeringVisits for networks, Wi-Fi, equipment, installations and issues requiring physical attention.
Proactive MaintenanceAgreed monitoring, updates, device management and security activities to help reduce avoidable problems.
Project & Multi-Site ResourceEngineering support for planned business changes across one location or several sites.
Who we work with
IT Support That Reflects Your Business
We work across different business environments and tailor the support scope to your users, applications and operations.
Professional Services
Secure Microsoft 365, reliable devices and responsive help for firms handling important client data.
Explore Professional Services →Retail & Commercial
Dependable support for users, connectivity, workstations and multi-location commercial organisations.
Explore Retail & Commercial →Manufacturing & Logistics
User IT, business networks, office systems and connectivity supporting busy operational sites.
Explore Managed IT →Hospitality & Leisure
Support around staff devices, cloud services, business connectivity and agreed operational technology.
Explore Hospitality & Leisure →IT projects & improvements
Need a Project Delivered? You Don't Have to Change IT Provider.
Wesson & Co can scope and deliver technical projects for businesses in Coalville and Ashby-de-la-Zouch, working with your own IT team or existing provider where needed.
Whether you are moving premises, improving Wi-Fi, replacing equipment or modernising Microsoft 365, we can define the work and agree the right approach.
Talk About Your IT Project →Office moves & new premises
Business Wi-Fi upgrades
Network and switching projects
Microsoft 365 migrations
New devices and deployments
Security improvements
Cloud and email transitions
Supplier coordination
Coalville & Ashby IT support FAQs
Questions Businesses Often Ask Us
Clear answers about coverage, services, support arrangements and getting started.
Does Wesson & Co provide business IT support in Coalville?
Yes. Wesson & Co provides managed IT support, Microsoft 365 assistance, cyber security and IT project services for businesses in Coalville and surrounding areas. We are based in Hinckley and deliver remote and agreed on-site support.
Do you provide IT support in Ashby-de-la-Zouch?
Yes. We support businesses in Ashby-de-la-Zouch with managed IT support, cyber security, Microsoft 365, networks, Wi-Fi and planned IT projects. On-site engineering can be arranged when required.
Can you provide on-site IT support in Coalville and Ashby-de-la-Zouch?
Yes. Physical attendance can be arranged for equipment, networks, Wi-Fi, installations and other agreed work, alongside remote support for many everyday issues.
Which business areas around Coalville can you support?
We can discuss support for businesses in Coalville town centre, Bardon, Interlink, Whitwick, Hugglescote, Thringstone and surrounding North West Leicestershire locations, depending on the service requirements.
Do you support businesses around Ashby Park and Ivanhoe Business Park?
Yes. Businesses based around Ashby Park, Ivanhoe Business Park and other Ashby-de-la-Zouch employment areas can enquire about remote managed IT and scheduled on-site engineering.
Can you support manufacturers, industrial firms and logistics businesses?
Yes. Support can cover office and user IT, Microsoft 365, endpoints, Wi-Fi, network infrastructure and agreed business systems. Specialist operational technology or production-control systems would need separate scoping.
Can you take over from our current IT support provider?
Yes. We can review your existing IT environment, agree responsibilities and plan a structured transition, including access, accounts, devices, Microsoft 365 and relevant suppliers.
Do you offer co-managed IT support if we already have an IT team?
Yes. Co-managed IT support can provide additional helpdesk capacity, security services, technical expertise and project resource without replacing your internal team.
Can Wesson & Co help with Microsoft 365 and business email?
Yes. We can help with Microsoft 365, Exchange Online, Outlook, Teams, SharePoint, OneDrive, user accounts and migrations within an agreed support or project scope.
Can you help us prepare for Cyber Essentials?
Yes. Wesson & Co can review your environment against Cyber Essentials requirements, help address technical gaps and support preparation and submission. Certification is awarded through the relevant assessment process and is not guaranteed.
How quickly can you respond to an IT issue?
Response commitments depend on the agreed service and support contract. Many issues can be investigated remotely, while on-site visits are arranged according to the nature and priority of the work.
Where is Wesson & Co based, and what are your support hours?
Wesson & Co is based at S11 The Atkins Building, Lower Bond Street, Hinckley, LE10 1QU. Standard support hours are Monday to Friday, 9am to 5pm; out-of-hours support is available by contracted arrangement.
Talk to our IT team
Let's Make Business IT Easier
Looking for managed IT support in Coalville or Ashby-de-la-Zouch? Tell us about your business, the challenges you're facing and what you would like to improve.
We can discuss outsourced support, Microsoft 365, cyber security, projects or extra support for your existing IT team.
Contact Wesson & Co →Call 01455 241137
Monday–Friday, 9am–5pm · Out-of-hours by agreement
Tell Us What You Need
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