Keep Staff Productive
Give employees a clear route for help when email, devices, applications or access problems stop them working.
Professional Services IT Support
IT Support for Professional Firms That Depend on Their Technology
Your employees need reliable access to email, files, business systems and client information throughout the working day. When IT gets in the way, productivity drops quickly.
Wesson & Co provides managed IT support, Microsoft 365, cyber security and technology services for professional services firms across Hinckley, Leicestershire, Warwickshire and the wider Midlands.
Legal
Accountancy & Finance
Recruitment
Consultancy
Advisory Firms
Business-focused IT support
Reliable technology for firms where people, clients and information matter.
What matters to professional firms
When Your People Cannot Work, the Cost Adds Up Quickly
Professional services businesses rely heavily on their people and the technology those people use. IT should make their work easier, not become another operational problem.
Protect Client Information
Put practical security around users, devices, accounts and Microsoft 365.
Keep Microsoft 365 Working
Support the email, Teams, OneDrive and SharePoint services many professional firms depend on every day.
Reduce IT Disruption
Combine responsive support with monitoring, maintenance and sensible technology planning.
Professional services sectors
IT Support Across Professional Services
Different professional firms use different specialist systems, but they share many of the same technology priorities: productive employees, secure information and reliable access to the tools their work depends on.
Solicitors & Law Firms
Reliable access to client information, Microsoft 365, devices and business systems, backed by practical cyber security and responsive user support.
Accountancy & Finance
Dependable IT and sensible security controls around sensitive client information, Microsoft 365, employee devices and cloud services.
Recruitment Businesses
Support for fast-moving teams dependent on email, cloud platforms, Microsoft 365, telephony and recruitment systems throughout the working day.
Consultancy & Advisory
Flexible technology support for teams working across offices, homes, client locations and multiple devices.
Everyday IT support
Give Your Team Somewhere Reliable to Go When IT Goes Wrong
Employees should not have to work out whether a problem belongs to Microsoft, the broadband provider, a software vendor or somebody else before asking for help.
Wesson & Co can provide day-to-day user support alongside management of the technology behind your firm.
PC & laptop support
Microsoft 365 support
Account & access problems
Software and connectivity issues
New starters & leavers
Supplier coordination
Microsoft 365
Microsoft 365 Is at the Centre of Most Professional Firms
Email, files, meetings and collaboration increasingly sit inside Microsoft 365. When users cannot access those services or permissions are wrong, productivity is affected immediately.
We can support and manage Microsoft 365 as part of an agreed IT service, including everyday administration, access and troubleshooting.
Exchange & Email
Support around business email, mailboxes and related user issues.
Microsoft Teams
Help employees use collaboration and communication tools reliably.
OneDrive
Support secure user file storage and access.
SharePoint
Support document access, permissions and collaboration where required.
User Accounts
Create, change and remove user access as your team changes.
Permissions
Help keep access appropriate to the employee and business requirement.
Protecting client information
Client Trust Depends on More Than a Password
Professional firms handle information their clients expect them to protect. Cyber security should therefore be built into everyday IT management rather than treated as an occasional technical exercise.
We can help strengthen users, devices and Microsoft 365 with practical controls appropriate to the organisation.
Explore Cyber Security Services →
Multi-factor authentication
Endpoint protection
Security patching
Microsoft 365 security
Account & access controls
Cyber Essentials support
Joiners & leavers
New Starter on Monday? Their IT Should Be Ready Before They Arrive.
New employees should not spend their first morning waiting for email, access or equipment. Likewise, when somebody leaves, access should be removed in a controlled way.
As part of an agreed managed service, we can help coordinate the technology steps around people joining, changing roles or leaving the firm.
Microsoft 365 account
Email & Teams
Device preparation
Access & permissions
Shared resources
Leaver access removal
Modern working
Support Your Team Wherever They Work
Professional services employees increasingly move between offices, homes and client locations. Their technology needs to remain usable and appropriately protected wherever the working day takes them.
Office
Home Working
Client Sites
Multiple Offices
One place to start
Your Staff Shouldn’t Have to Work Out Which Supplier to Call
A problem can involve Microsoft 365, connectivity, Wi-Fi, a specialist business application or another technology provider.
Where appropriate, we can help investigate the technical issue and coordinate with the relevant third-party supplier rather than leaving your employees to translate between different providers.
Professional Firms Often Depend On
Microsoft 365
Internet Providers
Practice Software
CRM Platforms
Accounting Systems
Recruitment Platforms
Telephony
Other Cloud Services
The commercial impact
IT Problems Don’t Respect Billable Hours
A user unable to access email, documents or a business system is not simply experiencing an IT problem. Their work has stopped.
That is why we focus on responsive support, reliable technology and practical preventative management rather than waiting for every issue to become an emergency.
The goal is simple: keep your people working,
your information protected and your technology out of the way.
What Does IT Support for a Professional Services Firm Cost?
Pricing depends on your number of users and devices, Microsoft 365 environment, infrastructure, cyber security requirements and the level of support your firm needs.
Professional services across the Midlands
Professional Services IT Support Across the Midlands
Wesson & Co is based at Highcross Business Centre in Hinckley, giving our team straightforward access across Leicestershire, Warwickshire and the wider Midlands.
We support professional services businesses remotely and on-site, including organisations with employees working across more than one office or location.
Core Areas We Support
Our location places us close to professional firms across several key Midlands business centres.
Professional services IT FAQs
Common Questions About IT Support for Professional Firms
What IT support do professional services firms need?
Requirements vary by firm, but common needs include
responsive user support, Microsoft 365 management,
device support, cyber security, account and access
management, networks, remote working support and
technology planning.
Does Wesson & Co provide IT support for solicitors and law firms?
Yes. Wesson & Co can support solicitors and law firms
with managed IT, Microsoft 365, devices, networks,
cyber security, user support and technology projects,
depending on the agreed scope.
Do you support accountancy and financial services firms?
Yes. We can support professional firms working with
financial and client information, including everyday IT,
Microsoft 365, device management and practical cyber security.
Can you provide IT support for recruitment businesses?
Yes. Recruitment businesses can use Wesson & Co for
user support, Microsoft 365, devices, connectivity,
cyber security and technology projects while continuing
to use their chosen recruitment and CRM platforms.
Can Wesson & Co manage Microsoft 365?
Yes. Microsoft 365 support can include user accounts,
Exchange, Teams, OneDrive, SharePoint, access and
permissions where these are included within the agreed service.
Can you help protect sensitive client information?
Wesson & Co can help improve technical security around
users, devices and Microsoft 365 using measures such as
multi-factor authentication, endpoint protection,
patching and access controls.
Can you help with Cyber Essentials?
Yes. We can help review the current environment,
identify gaps against Cyber Essentials requirements and
support technical changes needed to prepare for certification.
Do you support remote and hybrid workers?
Yes. Support can cover employees working from offices,
homes and other locations, depending on the agreed
technology environment and support scope.
Can you manage new starters and leavers?
Yes. As part of an agreed managed service, we can help
with Microsoft 365 accounts, devices, permissions,
user access and removal of access when employees leave.
Can Wesson & Co work with our existing software suppliers?
Yes. Where an IT issue involves another technology provider,
we can help investigate the technical problem and coordinate
with the relevant supplier where appropriate.
Can you support professional firms with multiple offices?
Yes. Support can cover businesses operating across
multiple locations, combining remote assistance with
on-site engineering where required.
Can Wesson & Co work alongside our internal IT team?
Yes. Co-managed IT support is available for firms that
already have internal IT but need additional helpdesk
capacity, technical expertise, security support or project resource.
How much does IT support for a professional services firm cost?
Cost depends on factors such as the number of users and
devices, Microsoft 365 environment, infrastructure,
cyber security requirements and level of support required.
Talk to Wesson & Co
Looking for an IT Partner That Understands Professional Services?
Tell us about your firm, the technology you currently use and where you need help. We can then look at whether managed, co-managed or project-based support is the right fit.
Contact Wesson & Co →Talk to Our IT Team
Send us a few details and we’ll get back to you.