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We provide a comprehensive suite of managed services designed to protect, stabilise, and scale your digital estate. Our approach combines high-level consultancy with the operational muscle required to maintain an unshakeable technical environment.
We operate on a transparent ‘Per User’ monthly model, ensuring your technology costs remain fully predictable as your firm scales. This approach eliminates the volatility of hourly billing and large upfront capital expenditures, providing you with a dedicated technical department at a fixed, manageable rate.
What is included in your ‘Wesson Standard’ retainer:
Unlimited Remote Technical Support: Your team has direct, unrestricted access to our senior UK helpdesk via phone or email for any technical friction, from minor software issues to critical system failures.
Proactive Infrastructure Monitoring: We utilise enterprise-grade telemetry to identify and resolve hardware or connectivity issues before they impact your operations.
Managed Endpoint Security: Continuous oversight of your security software, ensuring all patches, updates, and AI-driven threat definitions are applied automatically.
Secure Remote Access: We deploy encrypted, high-speed remote management tools across your estate, allowing our engineers to resolve issues instantly without disrupting your workflow.
While our managed retainer covers your day-to-day operational stability, we also provide expert leadership for transformative technology projects. These are scoped and quoted individually to ensure absolute precision in delivery:
Strategic Project Work: Including office relocations, major infrastructure migrations, and long-term technology roadmapping.
Cloud & Continuity Solutions: Bespoke SharePoint architecture, Microsoft 365 migrations, and managed disaster recovery planning.
Unified Communications: Deployment and management of high-availability VoIP and SIP systems.
On-Site Engineering: While remote support is inclusive, physical on-site attendance for hardware installations or emergency repairs is managed as a specialist requirement.